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Archive Monthly Archives: February 2017

First Impressions Matter: What Can You Do in Seven Seconds?

It only takes seconds to make an impression.  It seems the research varies from 1/10th of a second to 30 seconds (with an average of 7 seconds).  The fact remains, we judge quickly and others are doing the same when we first meet.  The question is, what can we do about it?

A lot of people take for granted the powerful tools they have to create lasting impressions that help them every day in their communications with business customers and colleagues and help them to achieve their goals and aspirations.Continue reading

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3 Vocal Tones to Avoid in the Workplace

Your tone of voice says a lot.  It indicates your friendliness, confidence, and how authentic you are.  People will choose whether they want to do business with you based on the way you sound.  There are both positive, uplifting tones that we can feel encouraged by and there are other tones of voice that can demoralize and demotivate.  Sometimes, people don’t recognize that their vocal tone is so disheartening.  Even if they do, they aren’t sure what it is about their tone that makes them sound that way.  Below are three vocal tones that should be avoided in the workplace and an explanation of what is happening through speech, language and voice characteristics.  Continue reading

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