Sarcasm in the workplace exists at every level of management. Americans sometimes make comments that aren’t sincere or are meant to be a little degrading. In order to be sarcastic, we adjust our vocal tone and often times, our facial expression.Try saying, “great” sarcastically. What do you do vocally to make it sound sarcastic?
The art of communication isn’t so easily mastered, because in reality, communication can be tricky and become a source of misunderstanding and conflicts. If someone has ever told you, “It wasn’t what you said, but how you said it,” your listener is telling you that you’ve just communicated a lot more than just the words. Tone of voice is often a source of hurt feelings and miscommunications because our tone communicates to others what we’re feeling when we say things. Here are a few ways to self-monitor your vocal tone:
“Trust is a powerful force that builds loyalty, increases credibility and supports effective communications. It gives you the benefit of the doubt in situations where you want to be heard, understood and believed.” From How Leaders Can Communicate to Build Trust, Ivey Business Journal
Let’s face it….likeable people are trustworthy. No one will buy into your ideas, products or initiatives if you aren’t likeable. Of course, you can’t force anyone to like you and you don’t want to sound insincere. Here are some ways to enhance the” Like-ability Factor” so that you are instantly more trustworthy through your speech, language, and voice skills.